ROUTE. SWITCH. TSHOOT.
You may recall that again in 2010, the very fashionable CCNP Routing & Switching certification included these three exams. Quick ahead to immediately, and I nonetheless bear in mind TSHOOT fondly. The examination was a totally new expertise: After answering a number of multiple-choice questions, you had been offered with a collection of bother tickets and needed to decide what was damaged in a posh community, the place the difficulty was positioned, which know-how wanted to be mounted, and which instructions to deploy to resolve the difficulty. This was correct troubleshooting, and the examination truly examined your information of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that can assist you put together.
I bear in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be educating ROUTE, SWITCH, and TSHOOT programs for studying companions but in addition at an area Networking Academy. My NetAcad college students loved the problem of fixing these complicated community points as they consolidated their routing and switching abilities.
In 2020, Cisco Studying & Certifications retired the outdated CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Curiously, the present ENARSI examination matters embody a number of “troubleshooting” duties, making it a strong contender for changing TSHOOT, however ENARSI additionally serves because the alternative for ROUTE because it covers superior routing matters.
Though I like ENCOR and ENARSI, I (and lots of others) miss the TSHOOT examination and course.
After I joined Cisco in 2021, I proposed a Cisco Stay session primarily based on my TSHOOT educating expertise. I designed a posh IPv4 and IPv6 community and created 27 bother tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so common that over the previous three years I’ve offered it 9 occasions at Cisco Stay occasions, with a tenth and eleventh arising at Cisco Stay Amsterdam in February 2025.
You is perhaps questioning “Patrick, why are you telling me all this?”
Nicely, I’ve obtained some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it accessible on Cisco U. for All Entry subscribers!
The brand new studying path is named Troubleshooting Cisco Enterprise Networking Options (ENTSH) and consists of two tracks. The primary observe covers troubleshooting methodologies and procedures in addition to greatest practices for community upkeep. The second observe is damaged down into 5 case research that require you to resolve bother tickets logged by your colleagues at fictitious corporations.
The case research seem like this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 staff inform you that all the pieces labored high-quality on Friday, however now they’re dealing with points. Because the senior engineers are all out, it appears that you’re the one one on website who can repair the next points:
- Kimberly, the consumer on PC1, can’t entry information on the server at 172.16.200.10.
- Andrew, the consumer on PC2, can’t entry the Web. Andrew is attempting to entry the general public server at 209.165.200.2.
- Carol, the consumer on PC3, can’t use SSH to connect with the server at 172.16.200.10.
- Jack, the consumer on PC4, says he needs to entry the Web via IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case examine revolves round a special community infrastructure and can take a look at your information of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.
The labs for ENTSH are totally virtualized and spin up inside three minutes, permitting you to rapidly get began together with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs aid you perceive find out how to greatest resolve the problems customers report.
In case you’re interested by seeing a demo of ENTSH, take a look at the Snack Minute we’ll launch February 18, 2025, by which I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path seems like.
In case you’re planning on attending Cisco Stay in Amsterdam or San Diego, you possibly can register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of bother tickets you possibly can repair in 4 hours!
Try the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and study to troubleshoot like a professional!
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